Cloud-Zero Communications Cloud-Zero Communications

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Our Services

Eight service lines, built to work together, so you have one number to call when it matters.

Service lines
NET / Connectivity

Enterprise Connectivity

High-speed, reliable internet chosen for the site rather than the supplier. We resell across all major fibre and mobile carriers, which means the right medium for each branch: fibre where it runs, wireless or LTE where it does not, and APN management where traffic has to stay on a private corporate network. Satellite is available for remote or disaster-prone sites.

OpenserveVumatelFrogfootMetroFibreDFAVodacomMTN
SIP / Voice

Telephony and Communication

Hosted PBX and SIP trunking built on PortaOne and 3CX, with call-queue management for high volumes, click-to-call for outbound teams, and CRM integration so customer history sits in front of whoever answers. Handsets are supplied, provisioned and swapped by us, not shipped in a box for you to configure.

PortaOne3CXYealinkFanvil
MGD / Managed IT

IT Management

Microsoft 365 and Azure tenancy, identity and endpoint management, monitored centrally through NinjaOne. If you run several sites we can centralise user management and automate cloud workloads, and service levels scale with you rather than being fixed at signup.

Microsoft 365AzureNinjaOneActive Directory
CLD / Cloud

Cloud and Data

Server, workstation and mailbox backup through StorVault, Microsoft 365 data protection, and hosted network storage on LucidLink for teams working with large shared files. All data is stored within South Africa, which keeps you inside local data-protection rules and makes restores fast.

StorVaultMicrosoft 365LucidLink
AIT / Analytics

AI Telephony Analytics

Callvault transcribes and analyses calls, turning conversations into something searchable and reportable. It flags high-stress interactions, surfaces patterns across complaints, and supports compliance in regulated industries where what was said on a call matters later.

Callvault
SEC / Security

Cybersecurity

Fortinet at the perimeter and ESET on the endpoint, managed as a single policy rather than three products bought separately. That covers firewall deployment, secure remote access for staff working off-site, and endpoint protection that is monitored rather than installed and forgotten.

FortinetESET
CCTV / Premises

Surveillance and Access

Cloud CCTV and IP alarm systems on Ajax, Uniview, Tiandi and UniFi hardware, with analytics that flag loitering or movement in restricted areas. Ajax also handles automation: an event can switch a relay, open a gate or trigger lighting, and actions can run to a schedule, so the system acts rather than only reports. Access control follows shift patterns.

AjaxAjax AutomationUniviewTiandiUniFi
DCH / Hosting

Hosting and Datacenter

Virtual private servers and dedicated enterprise hosting in a tier-3 facility, where power, cooling and networking each carry at least three layers of backup. Where latency matters we can host closer to your users, and reroute to another facility in our network if a region goes down.

Tier-3Triple redundantVPSDedicated hosting
A business professional reviewing work on a tablet in a modern office
Consulting, recovery planning and custom work
Beyond the basics

Whatever your business needs next

Alongside the eight service lines, we take on bespoke IT consulting, disaster-recovery planning and tailor-made work designed around how your business actually operates.

That includes support for emerging technologies, custom integrations between systems that were never meant to talk to each other, and training so your own team can run more of it themselves.

Questions

Answered plainly

The things buyers actually ask before signing. If yours is not here, email us and we will answer it directly.

Ask us

Connectivity and voice

01Which connectivity option is right for my business?

Fibre for speed and reliability where it is available, LTE for mobility and quick deployment, wireless broadband for flexible and scalable links, APN management for secure corporate networking, and satellite for remote or disaster-prone areas. Because we resell across all major fibre and mobile carriers, the recommendation is driven by what actually serves your address.

Many businesses now run hybrid connectivity for redundancy. We can pair fibre with wireless broadband as a failover so a single break does not take you offline.

02How do your voice services improve collaboration?

Unified communications is about removing the silos between your tools. We bring voice, video, messaging and call analytics onto one platform built on PortaOne and 3CX, with call-queue management for high volumes, click-to-call for outbound teams, and CRM integration so customer history is in front of whoever picks up.

03Which industries get the most from AI telephony analytics?

Call centres and customer support see it first, but healthcare, legal services and e-commerce increasingly rely on it for both compliance and insight. Callvault can flag a high-stress interaction on a support line or surface a recurring pattern across complaints, which makes it useful at almost any size.

Cloud, data and security

04How is our data protected in your cloud and backup services?

All data is stored within South Africa, which keeps you compliant with local data-protection regulations and makes recovery faster. The platform uses encryption in transit and at rest with redundant systems behind it, and support comes from people here rather than an automated queue.

05Can IT management be tailored to how we work?

Yes. Microsoft 365, Active Directory and Azure work is adapted to your setup. If you operate across multiple locations we can centralise user management or automate cloud workloads, and service levels scale as you grow rather than being fixed at signup.

06What does your surveillance and access control actually add?

More than recording. Cameras and cloud analytics flag anomalies such as loitering or movement in restricted areas, and access control can follow operational schedules so entry rights match the shift pattern.

Ajax adds automation on top: a trigger can switch a relay, open a gate or turn on lighting, and actions can run to a schedule, so the alarm acts on the site instead of only alerting you.

Support and hosting

07What support can we expect after signing?

Monitoring runs continuously across what we manage, so most faults are picked up before you report them. Support is available 24/7 by phone and email, and we can respond remotely in minutes or send someone on-site for anything that needs hands. The office runs Monday to Friday, 08:00 to 17:00, for installations, scheduled work and account changes.

08How do you keep hosted services online?

Our tier-3 infrastructure carries triple redundancy, meaning power, cooling and networking each have at least three layers of backup. Where latency matters we host closer to your users, and services can be rerouted to another facility in our network during a regional outage.

Ready to get your IT running as one?

Tell us what your business needs and we will put the right setup together. No jargon, no pressure.

Contact us